[R] ACL ARR review desk rejected

My ACL ARR submission was desk rejected because I had two versions of the same paper in the same cycle. This happened because I mistakenly submitted twice instead of updating the original submission.

About a week ago, I emailed ACL support asking how to withdraw the earlier version and keep only the latest one. I wasn’t aware of the rule about duplicate submissions, and I was waiting for their response when I received the desk rejection.

Given this situation, what would you recommend I do next? Is there any way to appeal or clarify the mistake, or should I just wait for the next cycle?

Thanks in advance for any advice.

EDIT: GOT THE REJECTION REVERTED. SENDING AN EMAIL WAS NOT A BAD IDEA. TAKE IT AS A LESSON. THANKS EVERYONE FOR THE HELP!!!